Frequently Asked Questions

We deliver every Sunday and Wednesday between 2:00-7:00 PM. You do not have to be home at the time of delivery. Your food will be delivered in an insulated cooler bag with an ice pack and you will be notified when your food has been delivered.

The menu changes each week so that our customers can choose from various flavors and don’t get tired of eating the same thing repeatedly.

We recommend heating meals in the microwave for 90-120 seconds depending on the strength of your microwave. You can also heat meals in the oven in a separate oven safe container at 350 for approximately 10 minutes.

No, because we deliver your meals in an insulated cooler bag with an icepack you do not need to be home at the time of delivery. We will knock first and if no one answers the door we will leave your meals and text or call you to let you know your meals have been delivered.

We ask that you leave your empty cooler bag and ice pack outside your front door for the delivery driver to collect at your next delivery. You will continue this rotation until your last delivery at which time you are able to keep your last bag. If you forget to leave your bag and ice pack out simply return two at your next delivery.

A meal pack subscription is simply signing up for a weekly auto-billing and can be canceled at any time. With a subscription, you will always receive a percentage off your weekly total – the more you order, the more you save! You can also pause your account or change the next delivery date to skip a period of time as well.

Yes, simply go to the menu and add your meals to the cart straight from the menu, without going through a meal pack. Meal packs are recurring subscriptions.

If you ever need any assistance at all please contact us at 772-519-1271 or [email protected]. We pride ourselves on excellent customer service and are confident you will enjoy our service.

Though our meals are lower in sodium than eating out or fast food restaurants are, we still do not generally fall below the 300 mg range. Our standard meals generally range from 300-500 mg of sodium per meal.

If you discover there is an issue with your order, please contact customer service as soon as possible so we can make it right. We can be contacted by phone Sun-Fri 9am-3pm at 772-519-1271. We are always available by email at [email protected]. You can also fill out a contact form for assistance.

Our refund policy is “Store Credit Only”, however, if you discover there is an issue with your order, please contact customer service as soon as possible so we can make it right. We can be contacted by phone Sun-Fri 9am-3pm at 772-519-1271, and we are always available by email at [email protected]. We pride ourselves on great customer service so please contact us with any issues you encounter.

Fit Fixins LLC