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Frequently Asked Questions

What days do you deliver?

We delivery every Sunday and Wednesday evening between 4:00-8:00 PM.

How often does the menu change?

Our menu changes every delivery for 8 weeks, so you will not receive the same meals for 8 weeks ensuring you will not tire of eating the same meals over and over.

How do I heat my meals?

We recommend heating meals in the microwave for 60-90 seconds depending on the strength of your microwave. You can also heat meals in the oven.

Do I need to be home to receive my delivery?

No, because we deliver your meals in an insulated cooler tote with an icepack you do not need to be home at the time of delivery. We will knock first and if no one answers the door we will leave your meals and text or call you to let you know your meals have been delivered.

What do I do with my insulated cooler tote and ice pack after my meals have been delivered?

After your first delivery we ask that you begin to leave your empty cooler bag and ice pack outside your front door for the delivery driver to collect at your next delivery. You will continue this rotation until your last delivery at which time you are able to keep your last bag. If you forget to leave your bag and ice pack out simply return two at your next delivery.

What does a subscription mean?

A subscription is simply signing up for a weekly auto-billing and can be canceled at any time with a five day notice. With a subscription you will always receive 10% off your weekly total. You can also skip deliveries any time you need as well.

I am not sure that I want to commit to a subscription just yet, can I just try it for a week first?

Yes, by placing an a la carte order you can place a one-time order with no commitments.

What do I do if I think there's a problem with my order or I need to make any changes?

If you ever need any assistance at all please contact us at 772-519-1271 or info@fitfixns.net. We pride ourselves on excellent customer service and are confident you will enjoy our service.

Do you offer low sodium options?

Though our meals are lower in sodium than eating out or fast food restaurants are we still do not generally fall in the below 300mg range. Should you need sodium free meals we suggest our By The Pound menu or contact us at 772-519-1271 for custom sodium free meal options.

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